If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
GENERAL
HOW CAN I KEEP MY ACCOUNT SAFE?
We take all security measures to protect your account and keep it safe from third parties intrusion.
HOW TO CHANGE MY PASSWORD?
Enter your account and change your password in the “Edit Account” section.
CAN I CHANGE MY EMAIL?
No. You cannot change your email.
I FORGOT MY PASSWORD. WHAT SHOULD I DO?
Go to Forgot password section, enter your registered e-mail address and follow the instructions.
WHAT ARE THE ADVANTAGES OF THE VECHAIN FINANCE COMPANY OVER COMPETITORS?
Our goal is not to conduct the tough competition, but to receive a stable profit on the crypto-currency and forex market using our own strategy. We have developed special investment packages with optimum service plans and affiliate programs for passive income for investors.
WHAT DO I NEED IN ORDER TO START WORKING WITH VECHAIN FINANCE?
First, you should register on our website. The registration procedure is simple and will take just a few minutes. Fill all required fields in the registration form, log in to your account, choose an investment plan, and deposit your account. After that, you’ll become an official investor of the vechain finance Company and will receive a profit according to the service plan chosen.
I DON'T RECEIVE EMAILS FROM THE COMPANY! WHY?
Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service (@gmail.com) to work with the website.
ENQUIRY
WHAT DOES THE VECHAIN COMPANY DO?
The activity of our company is aimed at the cryptocurrency mining.
WHAT IS CRYPTOCURRENCY MINING?
Cryptocurrency mining is a process by which new coins are introduced into the existing circulating supply, as well as a process used to secure the network the coin operates on. The people who mine a coin, are known as miners. Thus, instead of having a central authority that controls and secures the money supply, this control and security are spread out across the network that miners help to maintain.
BITCOIN MINING IS INCREDIBLY DIFFICULT NOW. HOW DO YOU SOLVE THIS PROBLEM?
We use application-specific integrated circuits (ASICs) in bitcoin mining. They are designed to provide mining power at incredibly high speeds and use very little electricity.
IS CRYPTOCURRENCY MINING PROFITABLE?
Mining is always profitable for mining organizations with low costs and the latest and most efficient mining hardware. We are heavily investing in the best hardware to stay at the edge of technology.
WHEN WAS THE VECHAIN FINANCE COMPANY INCORPORATED?
Vechain finance was first incorporated on November 27 2009 but officially started operations in 3RD Quarter on 19 October 2017.
WHAT ARE THE ADVANTAGES OF WORKING WITH VECHAIN FINANCE?
The main advantage of vechain project is its profitability, reliability, and user-friendly interface with clear options and workflow.
INVESTMENT AND WITHDRAWAL PROCESS
WHICH E-CURRENCIES DO YOU ACCEPT?
We accept Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Doge, BNB, Perfect Money, and Payeer.
HOW MANY ACCOUNTS CAN I CREATE IN YOUR PROGRAM?
You are only allowed to create one account. For any specific reasons please contact our customer support.
WHAT IS THE MINIMUM AND MAXIMUM AMOUNT TO DEPOSIT?
The minimum is $25 and the maximum amount is $100,000.
HOW LONG DOES IT TAKE FOR MY DEPOSIT TO BE ADDED TO MY VECHAIN FINANCE ACCOUNT?
Deposits will be updated immediately after you make your deposit. However, Bitcoins, Bitcoin Cash, Litecoin, Etheruem deposits will be accepted by the script automatically, after getting several confirmations from the network.
I RECEIVED A MESSAGE WITH A REQUEST TO SPECIFY THE USERNAME AND PASSWORD. WHAT SHOULD I DO?
Do not respond to such a message. we will never ask you for your password. Please note that some scammers may represent themselves as the employees of Vechain Finance and send messages that are false or intentionally misleading. Please, report to us about this, such users will be immediately and permanently removed from the program.
PAYOUTS & PRINCIPAL RELEASE
IS A PROFIT PAID DIRECTLY TO MY CURRENCY ACCOUNT?
No, profit is paid out on your account in the vechain account, and you can withdraw it to your currency account anytime.
IS IT POSSIBLE TO CREATE A DEPOSIT FROM ONE PAYMENT SYSTEM AND WITHDRAW FUNDS THROUGH ANOTHER?
No, it is not possible. You can withdraw your funds only through that payment system through which you created the deposit.
DO YOU CHARGE ANY FEES FROM WITHDRAWALS?
No, we do not charge any fees. But however, some payment processors charge some fees, like payeer charge 0.98% from every withdrawal transaction.
AM I ABLE TO REQUEST THE PRINCIPAL DEPOSIT WITHDRAWAL BEFORE THE END OF INVESTMENT PERIOD?
No, the principal deposit can be withdrawn only after the end of the investment period.
HOW CAN I WITHDRAW MY PROFIT?
In order to withdraw your profit, you need to create a withdrawal request in the withdraw section in your member areas.
IS MY PRINCIPAL DEPOSIT INCLUDED IN THE PROFIT?
Yes, your principal deposit is included in the profit. It means that your principal amount will not be returned separately.
DO YOU HAVE ANY WITHDRAWAL LIMITS?
No, we do not have any withdrawal limits.
HOW LONG DOES IT USUALLY TAKE FOR A WITHDRAWAL REQUEST TO BE PROCESSED?
All withdrawal requests are processed in manual mode within 48 business hours. Therefore, we encourage you to be tolerant. But we shall do our best to reduce the waiting time of our investors.
PARTNERSHIP & AFFILIATE PROGRAM
DO YOU HAVE AN AFFILIATE PROGRAM?
Yes, we developed a 2-level affiliate program according to which a program beneficiary will be charged with 6% of 1st level and 1% of 2nd level commission charge from each of his/her partner deposit amounts.
IS IT POSSIBLE TO MAKE PROFIT FROM AFFILIATE PROGRAM WITHOUT PLACING DEPOSIT?
Yes, you can gain a passive income with no direct investments.
WHO CAN BECOME MY REFERRAL?
Anyone can be your referral. There are no restrictions on this matter.
WHERE CAN I GET MY REFERRAL LINK?
You can find your referral link in your personal account.
HOW FAST CAN I GET THE PARTNER REWARD TO MY ACCOUNT?
Referral commission can be requested when you want as usual profit.
